Warranty In accordance with paragraph 5 of Article 1 of the Law of Ukraine "On Protection of Consumer Rights", the period is the period during which the manufacturer (seller, performer or any third party) assumes obligations to carry out warranty repairs or replacement of products in connection with with its introduction into circulation.

The warranty period begins from the moment the goods are handed over to the buyer or the goods are received by the courier service. Warranty periods for goods of the online store Shoes - 30 days. For seasonal shoes, the warranty period is calculated from the beginning of the corresponding season: winter: from November 15 to March 15 spring-autumn: from March 15 to May 15 and from September 15 to November 15 summer: from May 15 to September 15 In case of violation of seasonality during use goods, claims for quality are not accepted. The warranty does not cover fittings, insoles, heels, and prophylaxis.

Return of goods is possible within 14 days from the date of receipt of the order by the buyer. The costs of returning and replacing goods of good quality are borne by the buyer, also the seller contains the cost of delivery, the cost of delivery of the invoiced and the delivery of the goods to the client. In case of replacement of goods of inadequate quality with goods of good quality, the warranty period for it begins to run from the moment of replacement, and the replacement is carried out at the expense of the seller.

Product requirements for replacement or return: the product must be packaged in the form in which you received it. All labels and tags must be retained. The product must be used.